The new multi-parameter monitors are being well received. Please click here to see more info and to watch a short video. In addition, IPMS 8000 software allows for real-time recording.
Wednesday, July 1, 2015
Thursday, May 22, 2014
Vetsens-P05
In early January, Vetsens moved to a new pulse oximeter. Unfortunately, the small white pulse oximeter developed an issue with the display where the display would fade after two to three years of use. There was no way of knowing this until it happened and the manufacturer was not that helpful or forthcoming with information about this issue. After half a dozen emails, a faulty unit was sent back and after a long time the manufacture replied that this was normal and did Vetsens want to buy more stock to replace the old stock!! Electronic equipment is usually rated for ten years of continuous use and while failures do and will occur, generally electronics should last much longer.
The fix was to supply a new pulse oximeter and give existing customers a rebate on upgrade. Since the new pulse oximeter had to be purchased at a much higher price and the Australian customs and duties dept took their slice, the maximum rebate that could reasonably be offered was a 25% discount, Not all vets took up this offer but most did - some without even any complaining. Most vets did complain and we fully understand this annoying inconvenience and extra cost.
On the bright side, the new pulse oximeter is doing extremely well. There was one return but no fault was found and the unit was returned under the no-cost warranty agreement.
Also, the multi-parameter monitor is doing well with a handful of vets now using this unit. The ETCO2 option is expensive but is around half the price of a comparable unit. Please email us at info@vetsens.com for a pricelist.
The fix was to supply a new pulse oximeter and give existing customers a rebate on upgrade. Since the new pulse oximeter had to be purchased at a much higher price and the Australian customs and duties dept took their slice, the maximum rebate that could reasonably be offered was a 25% discount, Not all vets took up this offer but most did - some without even any complaining. Most vets did complain and we fully understand this annoying inconvenience and extra cost.
On the bright side, the new pulse oximeter is doing extremely well. There was one return but no fault was found and the unit was returned under the no-cost warranty agreement.
Also, the multi-parameter monitor is doing well with a handful of vets now using this unit. The ETCO2 option is expensive but is around half the price of a comparable unit. Please email us at info@vetsens.com for a pricelist.
Wednesday, January 11, 2012
An overview of the VETSENS-P02 pulse oximeter
Here is a video of the VETSENS-P02 veterinary pulse oximeter which has been a huge success for us. We have had a few repairs but they are all either broken cables probably caused by an animal biting or yanking the cable, or else connector issues. This video shows the remote SpO2 assistant program which can be installed from the mini CD and connected to the VETSENS-P02 using the small mini USB cable.
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