Thursday, May 22, 2014

Vetsens-P05

In early January, Vetsens moved to a new pulse oximeter. Unfortunately, the small white pulse oximeter developed an issue with the display where the display would fade after two to three years of use. There was no way of knowing this until it happened and the manufacturer was not that helpful or forthcoming with information about this issue. After half a dozen emails, a faulty unit was sent back and after a long time the manufacture replied that this was normal and did Vetsens want to buy more stock to replace the old stock!! Electronic equipment is usually rated for ten years of continuous use and while failures do and will occur, generally electronics should last much longer.

The fix was to supply a new pulse oximeter and give existing customers a rebate on upgrade. Since the new pulse oximeter had to be purchased at a much higher price and the Australian customs and duties dept took their slice, the maximum rebate that could reasonably be offered was a 25% discount, Not all vets took up this offer but most did - some without even any complaining. Most vets did complain and we fully understand this annoying inconvenience and extra cost.

On the bright side, the new pulse oximeter is doing extremely well. There was one return but no fault was found and the unit was returned under the no-cost warranty agreement.

Also, the multi-parameter monitor is doing well with  a handful of vets now using this unit. The ETCO2 option is expensive but is around half the price of a comparable unit. Please email us at info@vetsens.com for a pricelist.

Wednesday, January 11, 2012

An overview of the VETSENS-P02 pulse oximeter



Here is a video of the VETSENS-P02 veterinary pulse oximeter which has been a huge success for us. We have  had a few repairs but they are all either broken cables probably caused by an animal biting or yanking the cable, or else connector issues. This video shows the remote SpO2 assistant program which can be installed from the  mini CD and connected to the VETSENS-P02 using the small mini USB cable.

Monday, November 14, 2011

VETSENS-MP1



Here is a video of the new VETSENS-MP1 monitor in action, This monitor has ECG, SpO2, NIBP, Respiration and two channels of temperature. Typical monitors like this cost around 3, 4 or 5 thousand dollars. The advantages of the VETSENS-MP1 monitor are:

  • The size. This monitor is around half the size of a normal monitor and has been specially designed for use in veterinary surgeries.
  • The durable case with a carry handle. The VETSENS-MP1 has an inbuilt lithium-ion battery, so can be used on site at farms, wild-life sanctuaries or anywhere.
  • The features. This monitor is full programmable, and has supports four parameters, There is an optional sidestream Co2 module available.
  • The display. Most of the front panel is display, and the display is a very bright colour screen. At Vetsens, we only source the best vet equipment, and believe us, this is the best.
  • Support. Vetsens is the number one veterinary company in terms of service and support. We will always honour warranty and will work with customers to solve problems.
  • Extra peripherals. The VETSENS-MP1 also has a rear USB port and an ethernet jack for network connectivity.